Return Policy
We’re a family run business and we’re committed to bringing you high quality, effective skincare. While we hope that you’re always satisfied with your Bee Lovely Botanicals products, we realize there are times that you may need to return a product. If you need to return your product, please review the information below.
• Returns must be made within 30 days of your receipt date for a refund.
• Merchandise must be in its original, unopened, and unused condition.
• We regret that we do not refund original shipping costs with the return.
• Please note on the front side of your receipt or packing slip the reason for your return.
• Please mail your beelovelybotanicals.com return to:
Bee Lovely Botanicals, llc
Attn: Returns/Exchanges Dept
7844 Forest Rd Unionville, MI 48767
• You will be responsible for the return shipping & handling charges, which will not be refunded, unless you received damaged merchandise (see Damaged Products Policy).
• Please make sure to record your tracking number because we cannot issue a refund until our office confirms receipt of the returned merchandise. We are not responsible for lost packages.
• All returns will be credited to the original credit card/ paypal used at the time of purchase.
• Returns will be processed within 1 week of our office receiving your item.
• Please allow at least 2 billing cycles for the credit adjustment to appear on your credit card statement.
• Please do not mail any packages C.O.D., as they will not be accepted.
Only items purchased on www.beelovelybotanicals.com may be accepted for a return. Items purchased from beelovelybotanicals.com cannot be returned or exchanged at retailers that sell Bee Lovely Botanicals products.
Please contact customer service with any questions by email at jodie@beelovelybotanicals.com or by phone at 1-989-674-2475 (M-F 9AM-6PM EST)
Please Note: Empty containers cannot be accepted for refund.
EXCHANGE POLICY
We are happy to exchange any merchandise that is defective or unused. If you will need to exchange your product, please review the information below.
• We accept exchanges on items purchased on beelovelybotanicals.com only up to 30 days after the original purchase.
• Please enclose the product you wish to exchange and your receipt. On the receipt, write instructions on what item(s) to exchange.
• If there is a difference in cost with the exchange, someone may reach out to you for further information.
• You will be responsible for the return shipping & handling charges, which will not be refunded.
• Ship your exchange to us via a pre-paid package:
Bee Lovely Botanicals, llc
Attn: Returns/Exchanges Dept
7844 Forest Rd
Unionville, MI 33150
Please contact customer service with any questions by email at jodie@beelovelybotanicals.com or by phone at 1-989-674-2475 (M-F 9AM-6PM EST)
Please Note: Empty containers cannot be accepted for an exchange.
DAMAGED PRODUCTS POLICY
If you receive an item that is broken or damaged, please take photos of both the exterior packaging and the product and contact customer service at jodie@beelovelybotanicals.com within 10 days of receipt of damaged product.
To begin a return or damaged product process, please fill out this form.
